Fees

Fee schedule for Release of Information requests

Please note: HST is in addition to the fees listed below. Other fees may also apply.

RecipientType of RequestBase FeeAdditional Charges
LawyerCopies$30.00 administrative/processing fee per request (includes first 20 pages/copies)

$0.25 per additional 
photocopied page

*Express service available

Insurance CompanyCopies$30.00 administrative/processing fee per request (includes first 20 pages/copies)

$0.25 per additional 
photocopied page

*Express service available

WSIBCopies$48.15 per request 
Criminal Injuries 
Compensation Board
Copies$30.00 administrative/processing fee per request (includes first 20 pages/copies)$0.25 per additional 
photocopied page
CPP/DisabilityCopies$30.00 administrative/processing fee per request (includes first 20 pages/copies)$0.25 per additional 
photocopied page
Public Guardian and 
Trustee/Advocacy
Copies$ 0.50 per page/copy (if hospital has requested the involvement of PG&T Office … NO CHARGE for copies) 
Professional Colleges 
(Physicians & 
Surgeons; Nurses) 
Copies$30.00 administrative/processing fee per request (includes first 20 pages/copies)$0.25 per additional 
photocopied page
Patient/Substitute 
Decision Maker (SDM)
Copies
Proof of Dates 
Letter
Time of Birth
Diagnoses
Blood Type
View Chart

$30.00 administrative/processing fee per request 
(includes up to 20 pages/copies and where applicable supervising examination of the original 
record for not more than 15 minutes) $5.00/chart for offsite retrieval

Additional Charge if information is on 
microfilm/microfiche ($0.50/page) 

$0.25 per additional 
photocopied page
*Express Service available
Patient/Substitute 
Decision Maker (SDM)
Visit History 
Printout 
$30.00 administrative/processing fee per request (includes first 20 pages/copies) 
Patient / SDM / LawyerView chart30.00 administrative/processing fee + $6.75 for every 15 minutes (after initial 15 minutes) to supervise examination of original records $0.25 per additional 
photocopied page if copies 
are requested > 20 pages 
Anyone… 

Produce 
CD/Pocket 
Health for 
Images

Produce USB

Courier for 
Delivery

$10.00 for making and providing a CD of a 
record stored in electronic form** $90 Encrypted USB for making and providing a CD of a record stored in electronic form** 

**Secure File Transfer available at no additional 
charge over base fees above

Available if requested – additional fees apply

CD’s currently only available 
in DI (for images)

**St. Joseph’s provides 
Pocket Health access only, 
no CDs.

*Express fee: Double the base fee for requests required within 3 to 5 business days.

Electronic records sent via Secure File Transfer will be charged at the base fee only. Hard 
copy records sent via Secure File Transfer will be charged at the base fee plus $0.25 per additional 
page.

Administrative fees for cancelled requests are non-refundable.

No fees will be charged to/for:

  • Coroners
  • Executor of Estate for Deceased Patient - Autopsy Report (Non-coroner’s case) 
  • Law enforcement
  • Children's Aid Society (CAS)
  • Department of Veterans Affairs
  • Social service agencies
  • Ministry of Children, Community and Social Services (MCSS)
  • Office of the Children’s Lawyer
  • Ontario Review Board Lawyer (Mental Health)
  • Consent/Capacity Board
  • Continuing health care purposes (e.g. circle of care requests)