The Comfort Promise

The Comfort Promise is our commitment to ensuring every child receives the highest level of comfort and pain management during their medical care.

We aim to minimize the pain and anxiety associated with medical procedures through the use of various compassionate and evidence-based strategies that are geared towards each child. These strategies include, but are not limited to, individualized comfort plans, distraction techniques, topical medication, positioning and sucrose. We also work with each child's family to ensure they are set up for success in the most supportive environment possible.

The Comfort Promise is important because it:

  • Improves the overall patient experience by reducing pain and distress;
  • Leads to better health outcomes through less traumatic medical care;
  • Supports families by providing a more positive medical experience; and
  • Reflects our dedication to compassionate, patient-centered care.

Every patient. Every time.