LHSC Volunteer Orientation

A requirement of your volunteer placement is completion of our orientation and training materials. Please review the modules (part 1), and training package (part 2), then complete the training test (part 3). This orientation and training will ensure that you have a safe experience and a good understanding of LHSC.

Part 1- Orientation Modules:

Module 1

LHSC Mission, Vision & Values

Module 2

Welcome to LHSC Volunteer Services

Module 3

Engagement & Impact

Module 4

Policies & Accountability

Module 5

Safety

Module 6

Infection Prevention & Control

Module 7

Patient Experience 

 

Module 8

Wayfinding Resources

The intent of the wayfinding resources is for you to gain knowledge of the hospital and to learn some key areas so you can assist patients/visitors as needed. All hospital volunteers, regardless of role, participate in wayfinding assistance for patients/visitors as part of Team LHSC.

Part 2 - Training Package

Please review the Volunteer Training Package 

Part 3- Training Test:

Thank you for reviewing the orientation modules and training material. Your next step is to complete the test.

Submitting the test verifies that you have completed and understand all of the above mandatory training and credits you for completing our online orientation program, which is required in order for you to be a volunteer at London Health Sciences Centre.

Please bring your completed test to your appointment with Volunteer Services OR email the completed test to Volunteer_Services@lhsc.on.ca prior to your appointment.

Training Test- pdf version - Print and complete

Training Test- word version - Complete then print OR Complete, save and email. (If asked for a username and password, click 'cancel')

 

Important Information for LHSC volunteers

If selected to proceed with becoming an LHSC volunteer, during your documentation appointment with a Volunteer Resource Associate, you will be provided with a copy of this document, which is an overview of important details for your volunteer shifts at LHSC. (Note for Community Partners: Details will be provided about information pertaining to your volunteer shifts at LHSC.) 

Please thoroughly review the document and ask questions as needed to ensure understanding.

Additional Training - Role Specific Resources

This training is completed once placed in a volunteer role.