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A Critical Illness is one where a patient has a potentially life-threating illness or injury. Patients who are critically ill can have sudden changes in their condition, need intensive monitoring and may need life-support interventions. For more information: Alarms Life Support Monitors Ventilators...

Caring for patients in critical care requires the use of special monitoring equipment and often the insertion of catheters or measurement devices. These are used to help diagnose, monitor and treat the patient’s illness. Many of the devices used are invasive (they must be inserted into the patient’s...

Prior to COVID, our waiting room was staffed between 12:00 noon and 8:00 pm, by one of our friendly volunteers. One important part of their role was to check with your loved one’s nurse and to help arrange visiting. We hope to see a return of these valued members in the near future; until that time...

We measure many different patient functions with our bedside monitors, including heart, blood pressure and breathing characteristics. All of our life-support equipment measures both patient characteristics and the safety features of the device. Almost everything that can be measured can have an...

Patients in CCTC may require the support of other Health Professionals. When needed they will be consulted on a patient specific basis. For example, a patient may require consultation with an Occupational Therpaist who can make splints, wheelchair adjustments or other devices to help the patient to...

One of our unit clerks is usually the first individual to greet you at the CCTC reception desk. Unit clerks can help you to access your family member, assist you to find your way around Victoria Hospital or the City of London, and may be able to help you to locate affordable accommodations. They can...

Environmental Cleaning is provided by Sodexo. They provide important infection control activities and keep the unit running behind the scenes. If you have any concerns regarding the cleanliness of the unit, please contact the Clinical Manager in CCTC at extension 54990 or ask to the speak to the...

Personal Support Workers (PSWs) help to support patient care. They assist nurses to lift and turn patients, clean and restock patient bedsides and help manage supplies and equipment. They do not provide independent patient care in CCTC but they support patient care in many valuable ways.

All critically ill patients are at risk for a variety of possible complications. Immobility, the use of invasive lines and tubes, underlying health problems and decreased immunity are some of the reasons. Health care research has helped us to understand some of the common complications of critical...

Because hospitals care for patients with a variety of serious problems, including infections, bacteria and viruses are present in all hospitals. Critically ill patients have a number of reasons why they are more susceptible to infection, therefore, all visitors and health care providers must help to...