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Please talk to us about your family member’s wishes so we can ensure that we are providing care the way your family member would want. Your family member’s nurse will give you a document to complete called “Help us to Get to Know our Patients”. We ask that you take the document home and complete it...

Patients are bathed at least daily. Patients who are perspiring or incontinent may require more frequent bathing. Dressings are done when soiled, skin is cleansed and dried and hair is washed when needed to promote patient comfort and reduce the chance for skin damage. Patients who are awake and...

All patients admitted to the London Health Sciences Centre are asked about their wishes regarding life-support . When a patient is unable to tell us their wishes, we must rely on the Substitute Decision Maker to communicate the patient’s goals, wishes and beliefs. Most patients receive some form of...

Medication Reconciliation, sometimes called "Med Rec" is a term used to describe the process of comparing a patient's medication and drug dose history to his or her current medications. This is done to prevent accidental disruption of important medications or drug dose errors. Medication...

The person identified as the substitute decision maker for each patient will be mailed a feedback form shortly after each patient's discharge. Please help us to provide quality care by completing this evaluation form when you receive it. If you would like to speak to someone about your CCTC...

We have blank journals available for you personal use. They are for your optional and private use. You may use the journal for a number of different reasons including: To record the name of people you meet To write down information that you receive To jot down questions as they pop into your head To...

Because critically ill patients are often unable to speak for themselves, we need to identify a Substitute Decision Maker. The selection of a Substitute Decision Maker is guided by the Health Care Consent Act. A Substitute Decision Maker is appointed according to the following heirarchy: Power of...

If, after carefully reviewing a patient's medical condition and progress, the patient (or Substitute Decision Maker) and the medical team agree that further treatment is not in the patient's best interest, a decision may be made to put limits on the treatment offered. The decision to limit the...

You may want to use social medial sites such as Facebook or Twitter while in hospital to keep your friends and family updated on your family member's health status. Social media sites are great tools for sharing, but when you share your story, you're offering personal details of your health and...

What is a substitute decision-maker? Life Support Decisions Withdrawal or Withholding of Life Support Next Steps: What do we do immediately after a death?